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Privacy Policy

We take very seriously the respect of your private life and the confidentiality of the data which we are brought to process within the framework of our activity.

Our privacy policy applies to visitors to our website

Responsible for data processing

The data controller means the entity that is responsible for the way in which personal data is and will be processed, transmitted and stored.

The website editor also acts as data controller:

Tourist Center Robbesscheier
1, Frummeschgaass
L-9766 Munshausen

Trade and Companies Register No .: not defined

Intra-community VAT number: not defined

The data controller can be contacted by telephone on +352 92 17 45 or by email: .

Personal data collected

Technical data

When you browse our website, we may process certain data of a technical nature:

  • browser type and version and screen resolution

  • operating system and terminal type (computer, mobile, tablet)

  • session statistics

  • navigation flow and clicks

  • IP adress

This data is stored anonymously and does not allow you to be identified.

Obtaining your personal data

We collect personal data that you voluntarily communicate to us by subscribing for example to our newsletter, filling out contact forms and sending us an email.

We also collect data from your use of the website and its services when you visit web pages and fill out forms.

Use of your personal data

A cookie is a small text file placed on the terminal (computer, mobile tablet) when you visit a website. This cookie makes it possible to identify the terminal during each visit to the website during the validity period of the cookie.

We use several types of cookies:

Cookies required

This type of cookie is essential for browsing the website. If these cookies are blocked by the browser, you may no longer be able to take advantage of certain features of the site. These cookies are sent exclusively by our website.

Preference cookies

These cookies make it possible to improve and optimize the functioning of the website by offering you personalized features (eg preference of the language displayed). If these cookies are blocked by the browser, you can no longer take advantage of the personalized features. These cookies are sent by our website and by third parties.

Please refer to the list of subcontractors at the bottom of this page to find out what types of cookies are sent by third parties.

Analytical cookies

These cookies allow us to create statistics on the use of our website. These data are essential to improve our website. We assume that we have a legitimate interest in sending analytical cookies and that your prior consent is not required.

Opposition to cookies

Some of our suppliers provide “opt-out” type solutions that block the tracking of their services:

Most internet browsers can be configured  in order to warn users of attempts to set cookies or to limit the type of cookie they accept. Please refer to the help section of your browser to find out what options your browser offers.

Legal basis

We collect personal data on the following bases:

  • For the adaptation and improvement of our offer

  • To comply with legal obligations

  • For our legitimate interest 

  • To defend our interests in legal proceedings

  • For commercial purposes if we have received your consent

Duration of storage of your personal data

We do not keep personal data longer than necessary to achieve the specific purposes for which the information was collected.

Personal data is kept for an appropriate period for each type of data. These retention periods may vary depending on the purpose of data collection:

  • legal and contractual retention obligations

  • limitation periods during which the persons concerned can assert their rights in court against our company 

  • good practices

  • our company's business objectives

The  maximum retention period for personal data is 10 years

Protection of your personal data

We use various technical and organizational measures to protect your personal data against disclosure to unauthorized persons.

Sharing with third parties and countries where your personal data is stored

We may share data internally for organizational reasons and with different service providers according to the contractual provisions in force with them.

Some personal data is transferred to subcontractors under subcontracting contracts. The subcontractors confirmed on 25.05.2018 to process the data entrusted to them in accordance with the GDPR (General Data Protection Regulation).

Name and address of supplier:  

Amazon Web Services Inc
410 Terry Avenue North
Seattle, WA 98109-5210
USA, Germany, France, Ireland


Website hosting


All data entered by completing the forms available on the site.

Google LLC
1600 Amphitheater Parkway
Mountain View, CA 94043

Member countries of the European Union & USA


Statistical analyzes (Google Analytics), Google fonts, audience sharing with Google Adwords (Google Ads)


COOKIE: Pages viewed, clicks, technical data of the browser and of the tool used to connect to the site.

Your rights

In accordance with Regulation (EU) 2016/679 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, you have the right to access, rectify and if necessary erasure of information concerning you.


You also have the right to withdraw your consent at any time and, for legitimate reasons, the right to object to the processing of your data.

Please note that some of the rights stated above may be limited where we have a best interest or a legal obligation to continue processing the data.

If you wish to exercise these rights, please contact the data controller using the contact details indicated in the form.  

You also have the possibility to lodge a complaint with the  National Commission for Data Protection  headquartered at 1 Avenue du Rock'n'Roll, L-4361 Esch-sur-Alzette.

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